Terms and Conditions

These Terms and Conditions outline the rules, responsibilities, and legal guidelines for using our website and the online visa application services provided through it. By accessing or using this website, you agree to comply with all sections of this policy. If you do not agree with any part of these Terms, you should discontinue use of the website immediately.

2. Purpose of the Website

Our platform is designed to assist users with the preparation and submission of visa-related information. We operate as an independent service provider and are not affiliated with any government authority. All decisions regarding visa approval or rejection are made solely by the respective immigration departments.

3. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have legal parental consent.

• You are submitting true, complete, and accurate information.

• You understand that providing false or misleading details may result in visa refusal.

4. User Responsibilities

Users are required to:

• Provide correct and updated personal information.

• Review all details before final submission.

• Use the website in a lawful manner and avoid any activity that harms or disrupts the platform.

We are not responsible for errors caused by incorrect or incomplete data submitted by the user.

5. Service Fees

The fees displayed on the website include service charges for document handling, application preparation, customer support, and processing assistance. Government fees, where applicable, may be separate and are non-refundable once the application is submitted to immigration authorities.

6. Processing Time

Processing times displayed on the website are based on average timelines shared by immigration authorities. These times may vary based on:

• Application volume

• Public holidays

• Security checks

• Accuracy of submitted information

We do not guarantee visa approval or exact processing duration.

7. Refund Policy

Refunds may be considered only when:

• The application has not been submitted for processing.

• A duplicate payment is accidentally made.

• A technical error results in order failure.

Refunds cannot be issued for:

• Rejected applications

• Delays caused by immigration

• Incorrect information provided by the user

All approved refunds are issued to the original payment method.

8. Use of Documents

Users may need to upload personal documents such as passports or photographs. By submitting these documents, you authorize us to process, review, and forward them to the relevant authorities where required.

We do not share your documents with any third party except as necessary for application processing.

9. Intellectual Property

All content on this website—including text, graphics, logos, and layout—is protected by copyright laws. Reproduction, copying, or redistribution without written permission is strictly prohibited.

10. Limitation of Liability

We strive to maintain accurate and updated information, but we cannot guarantee error-free content. We are not liable for:

• Visa rejection

• Delays caused by immigration

• Technical issues beyond our control

• Misuse of the website by users

Your use of the website is at your own risk.

11. External Links

The website may contain links to third-party sites. These are provided for user convenience only. We are not responsible for the content, accuracy, or policies of external websites.

12. Privacy and Data Security

We follow strict data protection practices to keep your information secure. Personal data is used solely for processing visa applications and improving user experience. More details are available in our Privacy Policy.

13. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time. Continued use of the website after changes indicates acceptance of the revised terms.

14. Contact Information

For any questions regarding these Terms and Conditions, you may contact our customer support team through the details provided on the website’s Contact page.