At e-Visas Turkey, we respect your privacy and are committed to handling personal information transparently and responsibly. This Privacy Policy explains how personal data may be collected, used, processed, stored, and protected when you visit, interact with, or submit information through our website at https://e-visas-turkey.com/.
This policy applies to all visitors, applicants, and users of our online services. By accessing our website, reviewing information, or requesting our visa application support services, you should review this document to understand how your information is handled.
Personal Information We May Collect
Depending on the specific service requested or how you interact with our website, we may collect different categories of information. Not every user or applicant is required to provide every item listed below; collection is limited to what is relevant for processing your request or inquiry.
A. Information You Provide
When you fill out contact forms, initiate a visa assistance request, or submit an application through our site, you may provide:
- Full Legal Name
- Date of Birth
- Place / Country of Birth
- Nationality / Citizenship Status
- Gender (where required by application)
- Contact Information (Email, Phone)
- Residential & Billing Address
- Passport Number & Issuance Details
- Passport Issue & Expiry Dates
- Travel Dates & Arrival/Departure Info
- Flight or Accommodation Details
- Customer Support Communications
B. Passport and Supporting Documents
To facilitate specific travel authorization processes or application support, applicants may be requested to upload or submit clear copies of documentation required by official authorities, which may include:
- High-resolution scans or photos of your passport biographical data page
- Copies of valid supporting visas or residence permits (e.g., Schengen, US, UK, Ireland, where relevant for application eligibility)
- Flight confirmations, hotel bookings, or itinerary details
- Additional supporting travel or identification documents required for your specific application route
Sensitive Personal Information
Standard travel authorization forms typically require factual identity and travel details. However, visa documentation processes can sometimes involve or reflect information subject to heightened legal protection in certain jurisdictions (such as parental details on identity papers or information embedded in official travel records).
We do not routinely request sensitive personal categories—such as political opinions, religious beliefs, biometrics, sexual orientation, trade union membership, or health history—unless explicitly required by a specific official government travel declaration or regulatory requirement. Users are requested to submit only the documentation and data explicitly required for their requested application service.
Information Collected Automatically
When you access our website, technical operational data may be recorded automatically by our web servers, host systems, or integrated tools depending on website configuration. This technical data includes:
IP addresses and coarse geographic location derived from IP logs.
Browser category and version, device type, operating system, and language settings.
Pages viewed, time spent per page, referring links, and exit pages.
Server performance metrics, security alerts, and error reports.
This technical information is used primarily to maintain platform stability, ensure system security, prevent bot misuse, optimize user display settings, and analyze aggregate traffic trends.
Cookies and Web Technologies
Cookies are small text files placed on your browser or device by web servers when you visit a site. They allow websites to remember user preferences, maintain session security during multi-step forms, and collect aggregated statistics.
Depending on configuration and active software integration, our site may utilize:
- Essential / Necessary Cookies: Required to enable core site functionalities, security features, and page navigation.
- Functional Cookies: Allow the site to remember user inputs, language selections, or form progress across steps.
- Performance & Analytics Cookies: Help aggregate anonymous visitor metrics to improve loading speeds, usability, and content navigation.
You can manage, restrict, or disable cookies at any time through your web browser settings. Please note that disabling essential cookies may impact web layout rendering or impede form submission functionality.
How We Use Personal Information
Personal information provided to or collected by e-Visas Turkey is used exclusively for lawful operational, service, and administrative purposes:
How Information May Be Shared
We do not sell, rent, or trade applicant personal information. Sharing of personal information occurs strictly under necessary, defined circumstances:
Relevant Visa Authorities / Processing Portals
When you instruct us to assist with or submit a visa or travel authorization application, required personal, passport, and itinerary details are submitted as necessary to the applicable government application system or authority to evaluate your application.
Third-Party Operational Service Providers
We may rely on trusted technical providers—such as web hosting infrastructure, secure payment processing gateways, transaction notification tools, customer ticket platforms, and cloud database software—who process data strictly under confidentiality agreements to operate our service.
Legal & Regulatory Disclosures
Information may be disclosed if required by applicable statutory obligations, court orders, subpoenas, official regulatory demands, or to protect the vital rights, safety, property, and integrity of users, our website, or the public.
Business Restructuring
In the event of a merger, acquisition, corporate reorganization, asset sale, or business transition, customer records and associated data may be transferred to the successor entity under equivalent privacy terms.
Payment Information Processing
Payments for private support and processing services are handled via secure third-party payment service providers.
Important: e-Visas Turkey does not store full credit card numbers, CVV security codes, or banking PINs on its own web servers. When you submit payment details, they are encrypted and transmitted directly to the authorized merchant payment processor. We receive only transaction metadata, such as transaction IDs, payment status, billing timestamps, and basic billing contact records.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, modification, or destruction. These measures include secure network protocols, restricted administrative access controls, regular platform maintenance, and data protection monitoring.
However, please be aware that no electronic data transmission over the Internet or digital storage platform can be guaranteed as 100% immune from every threat vector. Users transmit information electronically at their own risk and are advised to maintain secure devices and internet access points.
Data Retention
We retain personal data only for as long as reasonably necessary to fulfill the operational purpose for which it was gathered, including:
- Fulfilling the requested application support or inquiry.
- Maintaining business, transaction, and financial audit records.
- Resolving customer service disputes or claims.
- Complying with statutory, tax, or legal retention obligations under applicable law.
When personal information is no longer needed for operational, legal, or administrative requirements, it is securely deleted, overwritten, or anonymized in accordance with standard data cleanup practices.
International Data Transfers
Because international travel services involve connecting passengers across borders and utilizing distributed cloud infrastructure, personal information collected by e-Visas Turkey may be stored, hosted, processed, or transferred across countries other than your country of residence.
Data protection legislation varies globally. When information is transferred across international jurisdictions, it may be accessible to foreign law enforcement or national security authorities pursuant to valid local judicial orders and statutes.
User Privacy Rights & Data Requests
Depending on your jurisdiction and applicable regional privacy statutes (such as the GDPR or local data protection frameworks), you may possess legal rights regarding your personal information, including:
Request confirmation of personal data processing and receive a copy of your stored records.
Request the correction or updating of inaccurate or incomplete information.
Request deletion of your data where continued retention is no longer legally or operationally required.
Request limits on how certain data is processed under specific legal conditions.
Submitting Privacy Requests
To submit a privacy query or exercise applicable data rights, please contact our data privacy coordinator via email at:
Please include sufficient detail to enable us to identify your application record (e.g., full name, contact email, transaction reference). To protect applicant security, identity verification may be required before completing data access or deletion requests. Note that statutory retention duties or ongoing official application processing may limit full deletion fulfillment under specific legal exceptions.
Children's Privacy
Our services are not intended for direct, unassisted use by unsupervised minors. Because international visa processes apply to travelers of all ages, information pertaining to a minor (such as a child's passport details) must be submitted strictly by, or with the consent of, a parent, legal guardian, or duly authorized adult representative.
External & Third-Party Links
Our website may contain links to external third-party sites, such as international airlines, travel portals, public information sources, or external service providers. We do not exercise operational control over external websites and are not responsible for their privacy practices, security protocols, or content. We advise users to review the privacy notices of external websites prior to providing personal data on those platforms.
Email Communications
By providing your email address during an application inquiry or support interaction, you authorize us to send service-related emails. These communications include order confirmations, status inquiries, requests for document correction, support responses, and final visa document delivery. Applicants are responsible for ensuring that their contact email address is accurately entered and for regularly checking their inbox and spam/junk folders for time-sensitive notifications.
Applicant Responsibility for Accuracy
Applicants are responsible for ensuring that all information, passport details, spelling, and documentation submitted through our service are complete, accurate, and up-to-date. Inaccurate or misspelled data can lead to application rejections, processing delays, or official travel authorization invalidation by border authorities.
Fraud Prevention and Security Monitoring
To maintain service integrity and protect system resources, we reserve the right to monitor website traffic and transaction patterns for malicious activity, fake application submissions, unauthorized bot automated indexing, or fraudulent payment attempts. Information relating to fraudulent activity may be preserved and shared with financial institutions, security consultants, or law enforcement as permitted by law.
Changes to This Privacy Policy
We reserve the right to modify, adjust, or update this Privacy Policy at any time to reflect changing operational practices, technical integrations, service offerings, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date at the top of the policy. Continued use of our website or services following an update indicates that you have reviewed the revised policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
- Website: https://e-visas-turkey.com/
- Privacy & Data Inquiry Email: support@e-visas-turkey.com
Full Visa & Immigration Disclaimer
e-Visas Turkey operates as an independent travel information and private visa application assistance platform. We provide non-governmental application assistance, language support, entry review, and customer support services to travelers.
Please note:
- We are not an embassy, consulate, or official government organ of the Republic of Türkiye.
- We cannot issue official visas directly or guarantee visa approvals. Granting travel authorization, eVisas, or entry permissions is solely at the legal discretion of the Ministry of Foreign Affairs of Türkiye and official border control authorities.
- We do not guarantee specific official government evaluation processing times, as official reviews depend on government processing queues and background checks.
Travelers may choose to apply for travel authorization directly through official government channels without utilizing our private assistance and review services. Travelers are advised to confirm all official entry rules applicable to their specific passport and travel circumstances prior to departure.