Welcome to e-Visas Turkey. These Terms and Conditions ("Terms") govern your use of our website located at (the "Website") and any related application support, document processing, or customer assistance services provided through it.
Throughout these Terms, the phrases "we," "us," "our," and "e-Visas Turkey" refer to the operators of this Website. The terms "user," "applicant," "you," and "your" refer to any individual accessing the Website, reviewing information, or submitting an application support request through our platform.
By accessing, browsing, or using this Website, or by requesting our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in full. If you do not agree with any part of these Terms, you must discontinue use of this Website and its services immediately.
Private Service & No Government Affiliation
e-Visas Turkey is a private visa information and application-support service. We are NOT the Turkish Government, the Ministry of Foreign Affairs of Türkiye, a Turkish embassy or consulate, nor are we the official Turkish eVisa government portal.
Applicants who wish to apply directly through official government channels without paying third-party assistance fees may do so by visiting the official Turkish eVisa government website.
About Our Service
e-Visas Turkey provides administrative, clerical, and information support services to assist travelers in preparing and submitting electronic visa (eVisa) applications for Türkiye. Our services include:
Assisting applicants with completing necessary entry forms and organizing applicant-provided information.
Checking submitted data for obvious typographical errors, missing fields, or formatting inconsistencies before submission.
Transmitting applicant-provided information through the appropriate electronic application channels.
Providing ongoing email support, status checks, and delivery of final travel documentation upon receipt.
Important Notice: e-Visas Turkey does not make visa decisions, issue official travel authorizations, or grant entry permissions. All authority to approve, delay, reject, or cancel a visa rests exclusively with the relevant government authorities of the Republic of Türkiye. Submitting an application through our Website does not guarantee visa approval.
Eligibility and Visa Requirements
Turkish visa entry requirements vary significantly depending on multiple factors, including your nationality, passport type (e.g., ordinary, official, diplomatic), travel purpose, passport validity period, and supporting criteria (such as holding a valid visa or residence permit from a Schengen country, the US, UK, or Ireland).
Before submitting an application request, you must verify whether your nationality is eligible for an electronic visa. You can check Turkey eVisa eligibility directly on our Website.
Not all nationalities qualify for an eVisa. Some foreign citizens must apply through a physical Turkish embassy or consulate. It is your responsibility to ensure you meet all applicable entry criteria before requesting our services.
User Responsibilities
By using our Website and requesting our application support services, you explicitly represent and agree that you will:
- Provide completely truthful, accurate, and up-to-date information in all forms and communications.
- Upload genuine, unaltered, and valid documents that belong to you (or a traveler on whose behalf you are authorized to act).
- Thoroughly review all information on your application draft before final submission.
- Ensure that your passport details (including spelling, passport number, issue date, and expiry date) match your actual travel document exactly.
- Promptly respond to any follow-up requests for clarification, corrected information, or missing supporting documentation.
- Maintain an active, valid email address and regularly inspect inbox and spam folders for service communications.
Prohibited Submissions
You must NOT submit false statements, fraudulent identity papers, altered passport scans, unauthorized third-party credentials, or misleading travel details. Submitting fraudulent material may lead to immediate termination of service without refund, rejection of your application by immigration authorities, and potential legal or travel consequences.
Application Information and Verification
When you request service through our platform, you will be required to provide personal, travel, and passport details. These details may include your full legal name, date and place of birth, nationality, contact information, passport parameters, travel dates, and supporting document information.
While e-Visas Turkey performs administrative review checks to identify obvious omissions or technical formatting errors, our review does not verify the intrinsic authenticity or legal validity of the documents you provide. You remain solely responsible for verifying that all submitted information is accurate, complete, and true.
Passport and Document Uploads
Where your application route requires uploading passport scans or supporting documentation, you must ensure that all uploaded files are:
We reserve the right to request revised or higher-quality document uploads if an initial file is unreadable, cropped, or unsuitable for processing. e-Visas Turkey does not guarantee that uploaded documents will meet the subjective standards of government border or visa processing authorities.
Application Review and Customer Support
Upon receiving your submission, our support team reviews your file to confirm that required fields are filled and that documents are attached correctly. If our support staff identifies missing details, unreadable attachments, or apparent discrepancies, we may contact you via email or phone to request clarification.
It is essential that you respond promptly to support inquiries. Delays in responding to document requests will directly impact service timelines. Please note that our support staff provides administrative assistance only and cannot guarantee any specific outcome regarding an official government visa decision.
Application Submission
Where the service selected includes application submission, e-Visas Turkey uses the information provided by you to complete and submit your application through the appropriate processing system. You authorize us to act on your behalf solely for the administrative purpose of submitting your application data and receiving official responses or status notifications.
Once an application has been submitted to government systems, details generally cannot be edited or altered. Any corrections required after government submission may necessitate a brand-new application request and additional fees.
Visa Approval and Immigration Decisions
All visa approval and refusal decisions rest exclusively with the government authorities of Türkiye.
- e-Visas Turkey does not issue visas, influence decision times, or approve applications.
- We strictly prohibit and avoid any claims of "Guaranteed Approval," "Guaranteed Turkey Visa," or "100% Entry."
- An approved eVisa does not guarantee automatic entry into Türkiye. Official border control officers hold final statutory authority to permit or deny entry at port-of-entry checkpoints according to applicable law.
Service Processing Options
We offer different internal service processing speeds for handling and reviewing your application file before submission. Please note that these timelines refer to our private service processing options and do not dictate government portal evaluation times:
Normal Service
2–3 Days
Expected internal processing and review time under standard queues.
Rush Service
1–2 Days
Prioritized review and file handling for urgent travel needs.
Super Rush Service
Up to 24 Hours
Highest priority processing, subject to complete and accurate applicant information.
Factors Affecting Timeline: Processing timelines are subject to receiving complete, accurate information and clear document uploads. Incomplete submissions, unreadable files, payment confirmation delays, official government maintenance windows, or unexpected security reviews by government authorities will extend total turnaround time.
Service Fees & Payment
Service Fees: [INSERT CURRENT SERVICE FEE INFORMATION]
The total cost for using our platform includes our private service fee (covering document review, form filling, application processing, and customer support) along with applicable government fees or mandatory merchant processing charges where combined. The full fee breakdown is displayed clearly before you finalize payment.
Payment Processing: Payments are securely handled through authorized third-party merchant gateways. By submitting payment, you confirm that you are authorized to use the chosen payment method. e-Visas Turkey receives transaction references and status confirmations from payment processors but does not collect or store full payment card numbers or banking passwords on its servers.
Refund Policy
Our refund terms govern service cancellation and fee refund conditions as follows:
[INSERT ACTUAL REFUND POLICY]
Application Refusal and Cancellation
If an application is rejected or refused by government authorities, e-Visas Turkey does not control and cannot overturn that official determination. Applicants who receive a refusal must follow official government guidance or consult an official diplomatic mission for further action.
Users may submit written cancellation requests prior to application processing. Once an official eVisa has been issued by government authorities, e-Visas Turkey has no administrative authority or ability to cancel, recall, or alter the issued government document.
Privacy and Personal Information
Your privacy is extremely important to us. Personal information, contact parameters, passport copies, and travel details provided through this Website are collected, processed, stored, and managed in strict accordance with our Privacy Policy.
Please review our full Privacy Policy to understand our practices regarding data security, international transfers, retention, and your applicable privacy rights.
Data Accuracy & Applicant Responsibility
Applicants bear sole responsibility for guaranteeing that all submitted data matches official identification documents exactly. A minor discrepancy—such as a misplaced letter, incorrect passport number digit, or inverted birth date—can result in travel authorization invalidation, boarding refusal by airlines, or entry denial by immigration officers.
e-Visas Turkey is not liable for travel losses, rebooking fees, or entry denials stemming from inaccurate or incomplete information supplied by the applicant.
Acceptable Website Use
You agree to use this Website strictly for lawful, legitimate travel support purposes. You agree that you will NOT:
- Attempt to gain unauthorized access to our servers, user accounts, or administrative systems.
- Introduce viruses, malware, trojans, worms, or other technologically harmful code.
- Use automated scrapers, bots, spiders, or extraction software to collect content or data without permission.
- Submit fraudulent application requests, impersonate another person, or forge header information.
- Interfere with, disrupt, or place an unreasonable load on Website functionality or infrastructure.
Intellectual Property Rights
All content on this Website—including text, graphics, page designs, service descriptions, software scripts, button icons, and branding—is the property of e-Visas Turkey or its licensors and is protected by copyright, trademark, and intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable license to access and view Website pages for personal, non-commercial use in connection with requesting visa assistance services. You may not reproduce, distribute, modify, sell, or mirror any portion of this Website without prior written authorization. Official government logos or third-party trademarks referenced remain the property of their respective owners.
Third-Party Links & Resources
This Website may contain links to third-party websites, including official government portals such as the official Turkish eVisa government website, airline portals, or travel resources. These links are provided solely for user convenience.
e-Visas Turkey does not operate, control, or endorse third-party websites and is not responsible for their availability, content, privacy practices, or accuracy. Interacting with third-party sites is conducted at your own risk.
Website Availability
While we strive to ensure continuous website accessibility, e-Visas Turkey does not guarantee uninterrupted, error-free operation. Access may be temporarily restricted due to system maintenance, server upgrades, technical issues, cybersecurity incidents, or network interruptions outside our reasonable control.
Limitation of Liability
To the maximum extent permitted by applicable law, e-Visas Turkey, its operators, directors, employees, and service providers shall not be held liable for any direct, indirect, incidental, consequential, special, or punitive damages resulting from:
- Government visa decisions, refusal of visa applications, or delays by immigration authorities.
- Border entry denials or boarding refusals enforced by airline personnel or border officers.
- Inaccurate, misspelled, or fraudulent information provided by the applicant.
- Outages or technical failures of government visa application systems or payment networks.
- Events beyond reasonable control, including severe weather, government actions, or flight cancellations.
In any event, where liability is established under applicable law, our aggregate liability shall be strictly limited to the total service fee amount paid by you to e-Visas Turkey for the specific service requested.
Not Immigration or Legal Advice
e-Visas Turkey provides self-help, administrative form-assistance, and general travel information. Our services and website content do not constitute formal legal or immigration advice. Travelers with complex legal histories, previous immigration violations, or complex travel inquiries should seek guidance from a qualified immigration attorney or an official Turkish diplomatic mission.
Comprehensive Traveler Responsibility
Travelers are solely responsible for verifying that all travel prerequisites are fulfilled prior to departure. This includes verifying passport validity (typically requiring at least 6 months remaining validity from entry date), health declarations, transit requirements, return ticket obligations, and accommodation bookings.
Termination and Service Suspension
We reserve the right to suspend or terminate service access, cancel pending processing requests, or restrict Website use immediately without prior notice if we reasonably suspect that a user has:
- Violated these Terms and Conditions.
- Submitted fraudulent identity documents or false travel information.
- Engaged in abusive behavior toward our support staff or attempted to compromise system security.
Force Majeure
e-Visas Turkey shall not be held liable or considered in breach of these Terms for processing delays, performance failures, or service interruptions resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, government actions or restrictions, major cyberattacks, internet backbone failures, power disruptions, or emergency government portal shutdowns.
Changes to These Terms
We reserve the right to update, modify, or replace any part of these Terms and Conditions at our sole discretion to reflect operational updates, statutory changes, or new service features. Updated Terms take effect immediately upon publication on this page with a revised "Last Updated" date. Continued use of the Website following changes indicates acceptance of the updated Terms.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with applicable laws as confirmed by the operating entity. Any legal disputes arising out of or relating to the use of this Website or services shall be subject to the exclusive jurisdiction of the designated courts.